Roberta Rosa Valtorta

Postdoctoral Researcher

Workplace dehumanization


Overview

Work represents one of the primary sources of expression of personal identity, and it is a significant means of self-presentation and self-definition. However, certain occupations are often accompanied by a negative stigma that can be projected onto the workers. Much research in the sociological domain has defined stigmatized work activities with the term "dirty work" by referring to occupations perceived as disgusting, degrading, or immoral.

The current project explores the link between tainted occupations and dehumanizing images of workers, namely non-human representations of them. We focused on objectification (i.e., the consideration of others as objects) and biologization (i.e., the consideration of others as contagious entities; see also this project) and found that workers in repetitive, low-autonomy jobs (such as cashiers) tend to be seen as objects or tools rather than human beings. On the other hand, we discovered that particularly dirty work environments (such as those of garbage collectors) can lead people to project the disgust they feel from the environment onto the workers themselves. As a consequence, workers are perceived as less human and more like disease-carrying organisms.

As part of this line of research, we also investigated workplace dehumanization during the COVID-19 pandemic, focusing on supermarket employees. The study highlighted high rates of burnout and revealed how different burnout profiles were associated with distinct organizational experiences and dehumanizing perceptions. This investigation was the subject of an interview I gave to Corriere della Sera, one of the most prominent Italian newspapers (see here for the Italian article), and a radio segment on Prisma, a program aired by the broadcaster Radio Popolare (see here for the Italian audio, starting at minute 40:22).

This project can contribute to improving workplace policies and public discourse around stigmatized professions. Understanding how certain job features and environments foster dehumanizing (and self-dehumanizing) perceptions can support efforts to enhance workers' dignity, inform training for managers and HR professionals, and guide communication strategies to reduce occupational stigma.

Awards

For this line of research, I was honored with the "Young Talents 2023" award, conferred by the University of Milano-Bicocca and the Accademia Nazionale dei Lincei.
[Picture]
"Young Talents 2023" award ceremony

Publications


When workers feel like objects: A field study on self-objectification and affective organizational commitment


Roberta Rosa Valtorta, Maria Grazia Monaci

Europe's Journal of Psychology, vol. 19, 2023, pp. 15-26


Burnout and workplace dehumanization at the supermarket: A field study during the COVID-19 outbreak in Italy


Roberta Rosa Valtorta, Cristina Baldissarri, Chiara Volpato

Journal of Community & Applied Social Psychology, vol. 32, 2022, pp. 767-785


Dirty jobs and dehumanization of workers


Roberta Rosa Valtorta, Cristina Baldissarri, Luca Andrighetto, Chiara Volpato

British Journal of Social Psychology, vol. 58, 2019, pp. 955-970


The dirty side of work: Biologization of physically tainted workers


Roberta Rosa Valtorta, Cristina Baldissarri, Luca Andrighetto, Chiara Volpato

International Review of Social Psychology, vol. 32, 2019, p. 3


Objectified conformity: Working self-objectification increases conforming behavior


Luca Andrighetto, Cristina Baldissarri, Alessandro Gabbiadini, Alessandra Sacino, Roberta Rosa Valtorta, Chiara Volpato

Social Influence, vol. 13, 2018, pp. 78-90


Workers as objects: The nature of working objectification and the role of perceived alienation


Cristina Baldissarri, Roberta Rosa Valtorta, Luca Andrighetto, Chiara Volpato

TPM - Testing, Psychometrics, Methodology in Applied Psychology, vol. 24, 2017, pp. 156-166